Privacy Policy
Welcome to SaralBook Test (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit test.saralbook.com and use our online mock test platform, study resources, quizzes, and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide our services effectively, we may collect different types of information from users.
Personal Information
When you register an account or contact us, we may collect information such as:
- Full Name
- Email Address
- Mobile Number
- Username
- Password (stored in encrypted form)
- Profile Photo (optional)
Exam & Learning Data
When you use our platform, we may collect:
- Mock Test Attempts
- Test Scores
- Rank
- Performance Analysis
- Time Taken
- Question Responses
- Bookmarked Questions
- Completed Tests
- Purchased Test Series
- Learning Progress
This information helps us improve your learning experience.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Screen Resolution
- Date & Time of Visit
- Referring Website
- Pages Visited
- Session Duration
This information is used for analytics, security, and performance improvements.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Keep you logged in
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your experience
You can disable cookies from your browser settings, although some features may not function correctly.
How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Provide mock tests and quizzes
- Display performance reports
- Generate All India rankings
- Improve our services
- Respond to customer support requests
- Send important notifications
- Prevent fraud and abuse
- Maintain website security
- Comply with legal obligations
We only use your information for legitimate purposes related to our services.
Payment Information
If you purchase premium test series or subscription plans, payments are processed through secure third-party payment gateways.
We do not store your:
- Credit Card Number
- Debit Card Number
- CVV
- UPI PIN
- Internet Banking Password
Payment information is handled directly by the payment gateway according to their privacy and security policies.
Google Services
Our website may use:
- Google Analytics
- Google AdSense
- Google reCAPTCHA
- Google Sign-In (if enabled)
These services may collect anonymous information according to Google’s Privacy Policy.
Third-Party Services
We may use trusted third-party services for:
- Payment Processing
- Email Delivery
- Cloud Hosting
- Website Analytics
- Push Notifications
- SMS Services
- Social Login
Each third-party provider has its own privacy policy.
Advertisements
Advertisements displayed on our website may be served by advertising partners such as Google AdSense.
These partners may use cookies and similar technologies to display relevant advertisements based on your interests.
We do not control how third-party advertisers collect or use data.
Children's Privacy
Our website is intended for users preparing for competitive examinations.
We do not knowingly collect personal information from children under the age required by applicable law. If such information is collected unintentionally, it will be removed upon request.
Data Security
We take reasonable technical and organizational measures to protect your information.
These measures may include:
- SSL Encryption
- Secure Login System
- Encrypted Password Storage
- Firewall Protection
- Server Monitoring
- Regular Security Updates
- Access Controls
While we strive to protect your information, no online system can guarantee complete security.
Account Security
Users are responsible for:
- Keeping login credentials confidential
- Using strong passwords
- Logging out from shared devices
- Reporting unauthorized account access
We are not responsible for losses resulting from compromised user credentials.
Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain exam records
- Resolve disputes
- Comply with legal obligations
- Improve platform performance
Inactive accounts may be deleted after a reasonable period in accordance with applicable laws and business requirements.
User Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Update your information
- Correct inaccurate data
- Delete your account
- Request data portability
- Withdraw consent where applicable
- Contact us regarding privacy concerns
Requests may be subject to verification and legal obligations.
External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time.
- Updated versions will be published on this page with the revised “Last Updated” date.
- Users are encouraged to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, you may contact us through our Contact Us page or by using the official contact details provided on our website.
Frequently Asked Questions
- Is my personal information safe?
- We use appropriate security measures to protect user information, including encrypted password storage and secure website connections.
- Do you sell user data?
- No. We do not sell your personal information to third parties.
- Can I delete my account?
- Yes. You may request account deletion through our support team, subject to any legal or operational requirements.
- Do you store payment details?
- No. Sensitive payment information is processed securely by third-party payment gateways and is not stored on our servers.
- Does the website use cookies?
- Yes. Cookies are used to improve functionality, remember preferences, and analyze website performance.